This ‘Ask Your Pharmacist Week’, Community Pharmacy NI is raising awareness of the value of community pharmacy teams in the heart of the local community.  

Moira woman Joan Johnston is backing the awareness week after surviving a near fatal bee sting, thanks to the quick-thinking of a local pharmacist.

After being stung by a bee on her scalp while in the garden, Joan noticed the first signs of an allergic reaction in the form of severe itching and redness which quickly travelled to affect her neck and ears.

She was advised by her GP to visit her local pharmacy, where the community pharmacist, Stephen Joyce, quickly administered life-saving antihistamine and an adrenaline injection while an ambulance was called.

Joan has hailed the quick action and professionalism of the pharmacy team in Moira as lifesaving and is backing ‘Ask Your Pharmacist’ Week to raise awareness of the clinical expertise and healthcare advice available in the heart of every community.

‘Ask Your Pharmacist’ Week is the National Pharmacy Association’s flagship annual public awareness campaign for community pharmacy across the UK. This year the theme of the campaign centres on the pharmacy team and the extensive skill set of not just community pharmacists, but also pharmacy technicians, dispensary assistants, and delivery drivers who safely deliver patients’ prescriptions each day.

Given the sustained pressure on all parts of the health service, Community Pharmacy Northern Ireland is also highlighting the value and contribution the community pharmacy makes.

Gerard Greene, Chief Executive, Community Pharmacy Northern Ireland, said:

“As providers of primary care, we are acutely aware of the pressures being felt right across the health service at the moment with both GP appointments in high demand and Emergency Departments consistently overloaded. Joan’s story illustrates how important community pharmacy teams are in providing patients with access right on their doorstep to highly trained teams of clinical experts in their community pharmacy.

I would like to commend Stephen and the team for their professional and swift response.”

Joan Johnston added:

“The treatment I received from Stephen and the professionalism of the whole team was nothing other than lifesaving.

“What was just a simple bee-sting, quickly became something very serious. On arrival at the pharmacy on the advice from my GP, I was dealt with very promptly and Stephen was summoned and immediately took control of the situation. I was given an urgent antihistamine, but quickly started feeling lightheaded and faint. The pharmacy team assisted me to a chair and called an ambulance. I felt short of breath, dizzy, and began to lose consciousness, at which point, I was lowered to the floor and raised my feet to elevate my blood pressure. It was really frightening how quickly it got so serious. I was completely in their hands.”

“Stephen administered intramuscular adrenaline, and my GP arrived to give me oxygen and an intravenous steroid. It was only after the incident when the details were relayed to me by my husband that I realised the outcome could have been very different for me”.

“This ‘Ask Your Pharmacist Week’, I want to raise awareness of the vital services local pharmacies provide: they are highly trained clinicians and we shouldn’t forget about the role they play. I am so grateful for the treatment that I received from Stephen and his team. Their expertise saved my life”.

Stephen Joyce, Community Pharmacist, Boots, Moira said:

“With community pharmacy’s accessibility, we treat and advise patients on a range of health conditions. At times, as in Joan’s case, the situation can be much more extreme but not unusual. Community pharmacy teams across Northern Ireland are seeing and treating increasing numbers of often ‘‘unseen’ and often life-saving interventions.

I am just glad that we were able to help in what could have been a very different outcome had she not come into the pharmacy to see us.

As part of the Living Well service throughout October and November community pharmacies are highlighting the importance of keeping antibiotics working.

Living Well is a community-based pharmacy service offered in over 500 pharmacies across Northern Ireland. It is delivered in partnership with the Public Health Agency (PHA), Community Pharmacy NI (CPNI), and the Department of Health (DoH). Antibiotics are needed for serious bacterial infections. When antibiotics are not used correctly, the bacteria they are designed to treat can become resistant, this is known as antimicrobial resistance (AMR). AMR is one of the biggest threats to human health.


AMR occurs when microbes (bacteria, viruses, fungi and parasites) change over time and no longer respond to medicines making infections harder to treat. The more we use antibiotics, such as penicillin, and other antimicrobial medicines the less effective they become.

Dr Amanda McCullough, AMR Programme Manager at the PHA said: “We use more antibiotics than we need to and because antibiotics are not always used appropriately, many bacteria are becoming resistant. “As a result, some antibiotics have become less effective against the bacterial infections they were designed to treat. Infections caused by resistant bacteria can be very difficult to treat and can be serious.

Pharmacists are well positioned in the community to help inform the public on how to use antibiotics appropriately. They also have an important role in identifying when it is the correct time to use an antibiotic and when self-care is more appropriate.”
As a result of drug resistance, antibiotics and other antimicrobial medicines become less effective and infections become increasingly difficult or impossible to treat.


Community pharmacist Adam Hill said: “It’s important we remember that antibiotics are not effective against simple infections, such as a cold or flu. Most simple infections clear up on their own and most coughs, sore throats or earaches do not need antibiotics. Your body can usually fight these infections on its own.

“The first place to get advice on these types of infections is your community pharmacy. Pharmacists are medicines experts and can provide valuable advice and also recommend over-the-counter medicines to help manage your symptoms.

“As we move through winter, we do tend to see more people with minor illnesses that won’t need antibiotics, and we can advise patients about when they may need to see their GP. So, remember to seek help and advice from your local community pharmacy first.”

Dr Sumanthra Varma, Pharmacy Adviser at the Strategic Planning and Performance Group (SPPG) said: “Antibiotic resistance is something that affects everyone, so it’s important that we all take steps to help keep antibiotics working. Community pharmacies can offer one-to-one advice from a healthcare professional, often without the need to book an appointment.


“If you have a minor ailment or require a consultation about a recent health issue, your pharmacist can help. Pharmacists are highly-trained healthcare professionals who have a vast knowledge of symptoms and appropriate treatments. They can advise what medication to take, the dosage required and any side effects, and provide advice on how best to use it.
“If your doctor prescribes an antibiotic, the pharmacist can give you advice on how best to take it. Follow the instructions, complete the course and don’t just stop because you’re feeling a bit better. And remember, never share antibiotics with anyone else.”


For more information, pick up a free Keep antibiotics working leaflet at your local community pharmacy and visit www.nidirect.gov.uk/antibiotic-resistance

Notes to Editors
For more information, pick up a free Keep antibiotics working leaflet at your local community pharmacy and visit www.nidirect.gov.uk/antibiotic-resistance