Community pharmacies across Northern Ireland will provide a Pharmacy First service again this winter, encouraging patients to contact their local community pharmacy for help with everyday health conditions, including common winter ailments.
The
Pharmacy First service enables patients to have a consultation virtually or in
a private area with their local community pharmacist. Each month over 10,000
consultations for minor ailments take place in our community pharmacies.
Many
common winter conditions can potentially be self-managed. These often require
little or no medical intervention. Many people who consult GPs for common
conditions could instead be assisted by a community pharmacist.
Pharmacists
can offer advice and treatment for a wide range of common conditions. These include winter health conditions like
common colds to everyday health conditions such as head lice, athlete’s foot,
diarrhea and hemorrhoids. If necessary,
pharmacists can refer patients to other healthcare professionals as
appropriate.
Patients can call into a community pharmacy for a
consultation, but for infection control purposes, it is preferable if they ring
the pharmacy first for advice. They can then have a consultation with the
pharmacist over the phone, a video call or go to the pharmacy in person.
Remote consultations will also
be available for those who are vulnerable, and those isolating due to COVID-19,
who are unable to get medical advice for winter and COVID care.
There is overlap between the
symptoms of COVID19 and those of other winter conditions such as; sore throat,
headache, myalgia, sneezing, runny nose, cough, cold and other flu-like
illness. Patients presenting to the Pharmacy First service with any of these
symptoms may receive advice and when necessary medicines to alleviate their
symptoms.
Anyone experiencing any COVID symptoms such as high
temperature, continuous cough or loss of taste or smell should NOT go into the
pharmacy.
The Pharmacy First service will be available from
participating community pharmacies from 8th November 2021 until 31st
March 2022. All patients registered with a GP in Northern can use this
service, with the exception of temporary residents and patients living in nursing
or residential homes.
Cathy Harrison, Chief
Pharmaceutical Officer, Department of Health said,
“Community pharmacists
are the first point of contact for many people in need of healthcare advice and
support, with nearly 10% of the population visiting one of our community
pharmacies every day. Community pharmacy teams are now developing their role as
an integral part of the Health Service, and are delivering a range of services.
The Pharmacy First’ service will offer
people the opportunity to readily access a consultation with a highly trained
healthcare professional for advice and treatment for everyday health
conditions, and relieve pressures on other acute care providers such as GPs and
Emergency Departments.”
Joe Brogan, Head of Pharmacy, Health
and Social Care Board said,
“Community pharmacists have played an important role throughout this pandemic and will continue to do so this winter. I would encourage anyone who has a minor ailment health condition like a sore throat or a cold to think Pharmacy First. Community pharmacists have the skills, expertise and experience to provide advice and treatment for a range of common conditions. This will help GP practices, GP out-of-hours services and Emergency Departments over the coming months when winter ailments illnesses occur more frequently.”
Chief
Executive of Community Pharmacy NI, Gerard Greene continued:
“The launch
of the Pharmacy First service for everyday health conditions at community
pharmacies comes at a time when the health service is under tremendous strain,
and on course for further winter pressures. As a community health asset,
community pharmacy continues to be front door to the health service, providing
expert clinical assessments, advice and treatments to patients. The Pharmacy
First service allows community pharmacies to manage health conditions such as
sore throats and the common cold close to home and at a convenient time,
benefiting the patient and easing some of the pressures being felt in other
parts of the health service.”
.