Dear Colleague |
CPNI have been made aware of unsettling and disturbing instances in community pharmacies in recent days where members of the public have approached staff in Pharmacies commissioned to provide COVID-19 Vaccination services, and directed anti-vaccination sentiments at pharmacy staff and then serving what are stated by the individual(s) to be “legal papers” on the pharmacy. CPNI’s general advice to Contractors offering COVID-19 Vaccination services includes: – Inform your pharmacy staff that there have been instances of this nature occurring in Northern Ireland community pharmacies and that there may be a possibility of the pharmacy being approached by members of the public citing anti-vaccination statements with the individual(s) then purporting to serve what they refer to as “legal papers” on the pharmacy – Engagement with the individual(s) should be kept to an absolute minimum. Staff may wish to advise that they have patients to see to and/or prescriptions to dispense and therefore do not have time for a discussion. – Pharmacy teams do not have to accept any such documentation presented but may choose to do so to avoid confrontation. If you do accept it, it should be retained and the pharmacy line manager/Contractor advised accordingly. – The pharmacy indemnity provider can be contacted for further guidance and advice if any documentation given to pharmacy staff makes claim to be of a legal nature. – Unless the individual(s) is also presenting for commissioned health services provided by the pharmacy (e.g. for a prescription to be dispensed) the pharmacy is entitled to ask the individual(s) to leave the pharmacy at any stage. The individual(s) can also be advised that they are not permitted to enter the pharmacy going forward. – Pharmacy staff and patient safety in the pharmacy is paramount at all times. Should there be any abuse directed at staff or if there is a safety risk to staff or other members of the public in the pharmacy during such instances the police should be contacted immediately. The individual(s) giving rise to the incident/disruption should be informed accordingly. A lot of ant-vaccination sentiment is being hosted on social media across the UK, often citing legal basis and threats therein. People who oppose vaccinations are entitled to their opinions, but the papers they wish to hand over have no legal status unless they bear the seal of a court of law, and nothing we have seen so far leads us to believe that the arguments expressed have any merit in law, whether here or elsewhere in the UK. CPNI is also liaising with the Department of Health and HSCB in relation to this issue. Please do not hesitate to contact CPNI Office on 028 9069 0444 for further advice or support. |
Kind regards

GERARD GREENE
Chief Executive