*** FAO Independent Contractors who have not Responded ***
Dear Colleague,
We are following up with pharmacies who have not, as yet, responded to the test email sent by your local HSCB office on 19th March 2020. We have attached the relevant correspondence relating to this and a copy of the test email is provided below.
Subject: HSCB Test Email & Communication Policy – Please Respond
Dear Colleague,
This is a test email issued via the HSCB to both provide you with a copy of the Primary Care Email Communication Policy and test access to your HSC Secure Email for the first time.
Please read the attached Primary Care Email Communications Policy and respond to this email confirming receipt and agreement with the policy. Once your response to this
email confirming agreement with the communications policy has been received, the HSCB will be in a position to commence email communications with your pharmacy
(all communications issued via email will also be issued via hard copy post for a period of time).
If there is anything you would like to discuss in relation to the HSC secure email for community pharmacies or the attached communications policy, please contact your local Practice
Support Manager in the first instance. If you can access this email and are content with the attached communications policy, simply reply to this email address confirming receipt
and acceptance of the communications policy. The HSCB will then commence email communications with your pharmacy using your HSC secure email address (with information
additionally being issued via hard copy post for a limited period of time).
We appreciate this came at an extremely busy time for community pharmacy and are also aware that some technical difficulties have been experienced, we hope these issues have now been resolved.
The use of secure email will be particularly important to support services from September onwards, including the new HSC commissioned flu vaccination service, it will also form a critically important means of communication within a potential COVID-19 second wave.
We would strongly encourage you to take steps to get connected by responding to the test email sent by HSCB on 19th March 2020 as soon as possible.
If you are having any difficulties please contact your local HSCB office to get these addressed.
Yours sincerely

SENT FOR AND BEHALF OF GERARD GREENE | Chief Executive