Dear Colleague |
Please find correspondence HERE from Joe Brogan, Assistant Director of Integrated Care, Head of Pharmacy and Medicines Management. |
SUMMARY
- Secure HSC email has been used as the main method of communications between the HSCB and community pharmacies since 1 October 2020.
- HSCB are aware however that a number of pharmacies are experiencing inbox size issues with some receiving alerts that their account is near its maximum allowance and will soon be unable to continue receiving mail.
- To reduce the burden on pharmacy inboxes prior to the increase in mailbox size allowance, the HSCB will begin to upload correspondence to the Primary Care Intranet / BSO website / NI Formulary website / HSCB website as appropriate, before issuing a secure email to pharmacy contractors referencing the correspondence and providing a hyperlink to the uploaded documentation.
- Documents will no longer be attached to HSCB communications and will be accessible via clicking on a hyperlink added to a secure email.
- The HSCB will commence linking to correspondence/documents, rather than attaching information to secure email, from 8 November 2021.
ACTION
- Contractors are asked to review the correspondence.
- It is recommended that you review the contents of your HSC secure email account and delete or move all emails from your inbox / sent items / deleted items that do not need to be retained.
- If you experience any issue accessing hyperlinks added to HSC email after 8 November 2021, please contact your local office Practice Support Manager who will be able to offer assistance in the first instance.
- Please do not hesitate to contact the CPNI office should you require any further information.
Kind regards

GERARD GREENE
Chief Executive