Dear Colleague |
I write in relation to the increased spate of attacks on community pharmacy staff in recent weeks which culminated over the weekend in the stabbing of Mr Conor McAreavey on Saturday in his pharmacy on the Antrim Road, Belfast. CPNI condemns without reservation all attacks on community pharmacy staff and I am sure you will echo my support for, and best wishes to, Conor and his team following Saturday’s horrendous incident, and to the team at Greencastle Pharmacy who were subject to a violent robbery attempt in February. Unfortunately, the frequency of abuse and aggressive behaviour being directed at community pharmacy staff by a small number of individuals has increased over recent months and years. To combat this, CPNI has continued to work with HSCB and DoH colleagues and with other stakeholders to enable contractors to introduce enhanced security measures in their pharmacies. I will be continuing with this important and urgent work, to ensure that further measures can be put in place to reduce the likelihood of such incidents being directed at you and your teams. In the interim, I would ask you to ensure that the security measures and procedures introduced in your pharmacies are followed so that the risk of harm to staff is reduced. Contractors are encouraged to check that security systems such as CCTV, security alarms and panic buttons are fully operational and that in what instances and how these should be used is understood by your staff. I would also encourage pharmacy teams to liaise with local police and with their crime prevention officers, and to report any instances of abuse, aggression or attacks to the Department of Health using the following link HERE. CPNI will continue to support contractors and your teams going forward, and should you need any additional information in relation to staff safety and pharmacy security please do not hesitate to contact the CPNI office. |
Kind regards

GERARD GREENE
Chief Executive